Shipping Policy
Shipping Policy for Nautifish
At Nautifish, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we handle your orders.
1. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days (available for domestic orders within the United States).
- Expedited Shipping: 1-3 business days if applicable during checkout.
2. Order Processing
- Orders are typically processed within 1-2 business days. Orders placed after 3:00 PM CST will be processed the following business day.
- You will receive a confirmation email once your order has been processed and shipped, including tracking information.
3. Shipping Rates
Shipping rates are calculated at checkout based on the destination and the weight of the items in your cart. We occasionally offer free shipping promotions, which will be indicated on our website.
4. International Shipping
Currently, we only offer shipping within the United States. If you are located outside of the U.S. and are interested in our products, please contact us for potential solutions.
5. Delivery Issues
- If your order has not arrived within the expected delivery time, please contact us at 314-954-7561 or via email at melissa.nautifish@gmail.com. We will work to resolve any issues promptly.
- Nautifish is not responsible for lost or stolen packages after they have been marked as delivered.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy (link to your return policy).
7. Contact Us
If you have any questions regarding our shipping policy or your order, please reach out to us:
Email: melissa.nautifish@gmail.com
Phone: 314-954-7561